Looking in the mirror on the last day of 2011

Tomorrow, I’ll make a final pass at my business goals for 2012. I remember from business school that my goals  must be S.M.A.R.T. – specific, measurable, attainable, realistic, and timely.

Today, I’m thinking about what happened in 2011.

My team and I accomplished a lot. Considering the sketchy state of the economy at the end of 2010, I feel good about our results in 2011.  We added a lot of great people to our client list and to our team.  We continued to refine our business model, services, and processes.  We didn’t meet all of our goals, but we’re proud of the progress we made.

So how do we improve in 2012?  Of course, there are some tactical and strategic changes I need to make with my business.  But, what about changes I need to make in myself?

We’re all subject to factors beyond our control, but really, I’m responsible for all that happens, or fails to happen in my business.  At the end of 2012, I’ll look back and see that the results were most directly linked to my own behavior, habits, and tendencies.

I’ve never been one to make resolutions (maybe I should), but I want to consider a few areas that I need to improve:

  1. Listen more, talk less
  2. Celebrate more, worry less
  3. Make work fun for myself and my team
  4. Avoid being distracted from my top priorities
  5. Make time to express my appreciation for the people I care about

These have never been my best qualities. But if I want to improve my results in 2012, I need to improve the person I see in the mirror.

What changes do you need to make in 2012?